Tuesday, March 7, 2017

TrepStar does add CD Text when burning audio cds made from .wav or .mp3 files

If your project is set as an audio cd, and you have a zip file of wav or mp3 files, during the burn process, we set some CD Text.

We use your publisher name and file names to create the text

The most important thing you should do when naming your mp3 or wav files is to start them out with a number.   You must use leading zeroes if you have more than 9 tracks or they will sort wrong.  We burn them in alphabetical order.

10track.mp3 sorts BEFORE 9track.mp3.  But, 09track.mp3 properly sorts before 10track.mp3.

When we add CD Text to the disc, the most important one is the CDTrackTextTitle.  That is used by some software to display the track title and any related cd text information.   

Good file names for tracks are:
01 Water falling on stones.mp3
02 Door opening and closing.mp3
...
09 Wind blowing through trees.mp3
10 Some other sound.mp3
11 Goodbye.mp3

Less desirable file names (based on the title text we make) are really long and out of order like:

track-1-sound-flokk45-Skateboard-plus10secsilence-50sec-1-minus40.wav
track-10-sound-flokk27-Helicopter-plus10secsilence-1p40-1-minus40.wav
track-9-sound-flokk49-children-yelling-plus10secsilence-34sec-1-minus40.wav

First of all, you'll notice the tracks will burn in the wrong order.  They are listed alphabetically above, but you can tell the publisher did not want them burned in that order. Our system is automated, so to avoid ambiguity, we sort alphabetically with no exceptions. 

Finally, the file names are too long and confusing.  Long and confusing names are fine if you don't care about the CDText.    The reason it's not important to most is because the audio cd is normally just played, and the track information is never seen by anyone.   

If you have a lot of short sound files in your cd, the CD text for the title of each track will be truncated (shortened).   You don't have to worry about this unless you are very concerned about the CD Text.  There is a 2000 character limit for all track titles. 

For example, imagine you have 60 short tracks in the zip file.    For 60 tracks, the limit is about 33 characters for the CDTrackTextTitle.   This is because 2000/60 = 33 characters per track.   

This means the CDTrackTextTitle for a file named "track-10-sound-flokk27-Helicopter-plus10secsilence-1p40-1-minus40"  will be shortened to "track-10-sound-flokk27-Helicopter"


Your disc will still burn just fine with the long track names.  Our software simply truncates the CD Text to make it work.   We are mentioning this just for those of you concerned or interested in CD Text.

cdtext, audio cd, 

Wednesday, March 1, 2017

HTTPS site secure warning messages

When you're logged into TrepStar.com, you will see warning messages even though the site is safe.

If you look further at the warnings, you'll see they warn that some parts of the page are not secure.   This is because some of the images and links to other pages need to be http not https.  

We have no way to avoid this.  This is because you, the publisher may provide a url to any file whether it's http or https so this error will come up for some users.

TrepStar.com is secure.  The warning the browser gives is merely a precaution. 

Example from FireFox and Chrome:




Saturday, December 31, 2016

Use HTTPS on the TrepStar Cart Settings

Within the TrepStar Cart settings section in your TrepStar account, you can add custom HTML in the head, body, and footer sections of the TrepStar purchase page (buy now buttons / cart page).

Many people choose to include logo images, css, js, and any other valid HTML.

However, you must use https for any outside references, otherwise your customers will think that the purchase page is not secure!  They probably will not purchase from that page and certainly your sales will be lower than they could be.

If you've added http:// instead of https:// to any of the TrepStar custom HTML sections, you'll see a warning like this:
WARNING: HTML in this section should only include links to secure servers. We found a reference to http:// in this section. It should be changed to https:// Otherwise, users will see an insecure icon by the URL on their browser and will be hesitant to purchase. This is necessary for all references (images, js, css) etc. Use Amazon S3 if you don't have https on your server.

If you see that warning, you should modify your links.   If you do not, your customer will see warnings like this (example from FireFox):

Even though you know your page is safe, your customer will not.  Here is more information about this issue.

Change your references to https://   If you don't have https on your server, use amazon s3.

Look at this video explaining how TrepStar publishers may publish their large DVD iso files to Amazon S3 or to the TrepStar FTP page, but you can use the FREE amazon S3 service to upload and reference your image and other files via secure server.   Amazon S3 files are capable of  being served securely (https).    Once you have your files on S3, make them public, copy the public URL (which will be https) and use that in your cart settings on the TrepStar account.
 

Friday, December 23, 2016

Upload your large DVD iso or zip files to Amazon S3

TrepStar does allow you to upload your large DVD iso or zip files to our free trepstar ftp folder, but if you would rather have more control, use AmazonS3.

Using Amazon S3 simple storage:


Click HERE to see a our video explains how you use Amazon S3, and how you make your .iso or zip file public and link it to your TrepStar project:

  • There will be exactly one file per TrepStar project disc.  Here is some more information on preparingfiles.  
  • Locate your  iso (or zip)  file on AmazonS3 (I'm assuming iso or zip file).  \
  • Right click on it and "Make Public".
  • Right click on it again to get "properties". 
  • You should see the public URL which will look something like. https://s3.us-east-2.amazonaws.com/a1techinc/MyDVDProjectDisc1.iso. 
  • Right click on that URL and choose copy link location.
  • In another browser window/tab, open your TrepStar project.
  • Scroll down to the "Data burned to disc" section and right-click paste that URL into the form.  Scroll down to save the form.

Saturday, July 16, 2016

Updated Site Design

We've updating the look of the TrepStar site as well as made the publisher account admin area easier to use.

Monday, May 9, 2016

Retail Purchase page buttons improvements

We've recently updated the retail order purchase page with new enhancements.  If you use the TrepStar retail order pay now buttons, the payment process has been improved with new links to the "cart" and ways to easily edit customer inputs after they've entered some data.  The cart behaves more like other eCommerce checkout processes.

Monday, March 10, 2014

Burn Testing delays or expected wait times

Burn testing will be done for new or changed products.   Once a product is ordered, it may be up to 3 business days before it's burn test approved  when things go perfectly.  If there are problems, it could be longer, but we will notify you.   If you order on a Thursday, it may not be burn test approved until Monday.  There is nothing you can do to speed the process.  All products are accounted for.  All projects requiring burn testing are tested.  All products that have burn problems are marked inactive and you will be notified by email.

The burn testing step is just one more thing we do during the course of normal manufacturing procedures:

1) You order a product

2) We manufacture normally along with all other products.

3) We look at a log of all projects that require burn testing and take a look at those which are burned to special test machines. We may take an extra business day to test and ship those (compared to normal orders).

4) There is no reason to get worried if it's taking 3 or 5 days.  We do burn tests on business days only (Monday - Friday)  For more information, click here and scroll to the bottom section about Burn Test Verification status


Keys: Burn testing, burn test approval, delays in burn testing

TrepStar.com cdDVDfulfillment FAQ Help and Search

FAQ Help & Search
We produce your CD or DVD at order time.
These "On Demand", "Just in Time", "one off", "short run", CDs or DVDs will be mailed directly to your customers within 24 hours, and shipped to anywhere in the world.