Wednesday, May 30, 2018

TrepStar API

The TrepStar HTTP gateway accepts data from your software as a get or post request (a webhook).   We have always had a way to submit orders via our HTTP gateway API.

We now have a way to check order status for an order that you've submitted.

Click here: then scroll down to the getOrderStatusByInvoice section


Retrieve order status from a previously submitted order. 

Your software will initiate an http get or post request (a webhook) to a TrepStar HTTP Gateway URL ( The response will be in XML format. 

The getOrderStatusByInvoice function will retrieve the status of a previously placed order. The status will contain delivery status, and a shipping tracking id if applicable. Each http call to the service results in a single XML response. 

Input: Invoice used when creating the order (the invoice you specified when ordering). 

output: XML Response 

Sunday, December 17, 2017

VLC Media player

If any of your customers are having trouble playing your DVDs or videos, we suggest you have them download and try  VLC Media player.

Sometimes, if you authored your DVD incorrectly, it's possible people will have trouble playing it.  It's best to try VLC media player in these cases to verify the contents of the disc.


Download and install.  Only download from

When using VLC, Choose the playback - Title- Title 1.  This should play the video.

Keywords: video, playback, dvd not working, testing, compatibility.

Friday, October 6, 2017

TrepStar announces USB Flash Drive on demand fulfillment

On Demand USB Fulfillment
TrepStar is the only custom USB Fulfillment company that is designed so we can offer a minimum order quantity of just one single unit.

We manufacture and ship your product within 24 hours. We've designed our system so our price is low regardless if you order just one, or dozens at a time.

Order only when your customer orders.  Order one, or as many as you like, shipped to any address and manufactured within 1 day!

Regardless of the quantity you order, our prices will be lower than ANY of the competition, and single quantity orders to individual customers for around $10 total including all shipping & handling.

Manufactured At Order Time

Instead of waiting weeks for setup, and paying $500 or more at a time ($10-$15.00 per unit) for 50 or 100 copies of your custom USB Flash, simply order just a single quantity USB thumb drive and we'll manufacture and have your shipment in the mail in 24 hours!

With the TrepStar on-demand custom USB fulfillment service, we don't require a minimum quantity of 25 or more units.

Order just one at a time shipped directly to your customer and we manufacture it on demand.  This is called "one-off" or "just in time" fulfillment.

See Samples

Tuesday, March 7, 2017

TrepStar does add CD Text when burning audio cds made from .wav or .mp3 files

If your project is set as an audio cd, and you have a zip file of wav or mp3 files, during the burn process, we set some CD Text.

We use your publisher name and file names to create the text

The most important thing you should do when naming your mp3 or wav files is to start them out with a number.   You must use leading zeroes if you have more than 9 tracks or they will sort wrong.  We burn them in alphabetical order.

10track.mp3 sorts BEFORE 9track.mp3.  But, 09track.mp3 properly sorts before 10track.mp3.

When we add CD Text to the disc, the most important one is the CDTrackTextTitle.  That is used by some software to display the track title and any related cd text information.   

Good file names for tracks are:
01 Water falling on stones.mp3
02 Door opening and closing.mp3
09 Wind blowing through trees.mp3
10 Some other sound.mp3
11 Goodbye.mp3

Less desirable file names (based on the title text we make) are really long and out of order like:


First of all, you'll notice the tracks will burn in the wrong order.  They are listed alphabetically above, but you can tell the publisher did not want them burned in that order. Our system is automated, so to avoid ambiguity, we sort alphabetically with no exceptions. 

Finally, the file names are too long and confusing.  Long and confusing names are fine if you don't care about the CDText.    The reason it's not important to most is because the audio cd is normally just played, and the track information is never seen by anyone.   

If you have a lot of short sound files in your cd, the CD text for the title of each track will be truncated (shortened).   You don't have to worry about this unless you are very concerned about the CD Text.  There is a 2000 character limit for all track titles. 

For example, imagine you have 60 short tracks in the zip file.    For 60 tracks, the limit is about 33 characters for the CDTrackTextTitle.   This is because 2000/60 = 33 characters per track.   

This means the CDTrackTextTitle for a file named "track-10-sound-flokk27-Helicopter-plus10secsilence-1p40-1-minus40"  will be shortened to "track-10-sound-flokk27-Helicopter"

Your disc will still burn just fine with the long track names.  Our software simply truncates the CD Text to make it work.   We are mentioning this just for those of you concerned or interested in CD Text.

cdtext, audio cd, 

Wednesday, March 1, 2017

HTTPS site secure warning messages

When you're logged into, you will see warning messages even though the site is safe.

If you look further at the warnings, you'll see they warn that some parts of the page are not secure.   This is because some of the images and links to other pages need to be http not https.  

We have no way to avoid this.  This is because you, the publisher may provide a url to any file whether it's http or https so this error will come up for some users. is secure.  The warning the browser gives is merely a precaution. 

Example from FireFox and Chrome:

Saturday, December 31, 2016

Use HTTPS on the TrepStar Cart Settings

Within the TrepStar Cart settings section in your TrepStar account, you can add custom HTML in the head, body, and footer sections of the TrepStar purchase page (buy now buttons / cart page).

Many people choose to include logo images, css, js, and any other valid HTML.

However, you must use https for any outside references other than simple a href links to other web pages.

Otherwise your customers will think that the purchase page is not secure!  They probably will not purchase from that page and certainly your sales will be lower than they could be.

If you've added http:// instead of https:// to any of the TrepStar custom HTML sections, you'll see a warning that brought you to this page.

If you see that warning, you should modify your links.   If you do not, your customer will see warnings like this (example from FireFox):

Even though you know your page is safe, your customer will not.  Here is more information about this issue.

Change your references to https://   If you don't have https on your server, create an account with amazon s3, put your files there, and link to those public https urls to customize your cart.

Look at this video explaining how TrepStar publishers may publish their large DVD iso files to Amazon S3 or to the TrepStar FTP page, but you can use the FREE amazon S3 service to upload and reference your image and other files via secure server.   Amazon S3 files are capable of  being served securely (https).    Once you have your files on S3, make them public, copy the public URL (which will be https) and use that in your cart settings on the TrepStar account.

Friday, December 23, 2016

Upload your large DVD iso or zip files to Amazon S3

TrepStar does enable you to upload any of your files directly to the TrepStar project or to our free TrepStar FTP folder, but if your files are already in the cloud, or if you would rather have more control, use AmazonS3.

Using Amazon S3 simple storage:

Click HERE to see a our video explains how you use Amazon S3, and how you make your .iso or zip file public and link it to your TrepStar project:

  • There will be exactly one file per TrepStar project disc.  Here is some more information on preparing files.  
  • Locate your  iso (or zip)  file on AmazonS3 (I'm assuming iso or zip file).  \
  • Right-click on it and "Make Public".
  • Right-click on it again to get "properties". 
  • You should see the public URL which will look something like. 
  • Right-click on that URL and choose copy link location.
  • In another browser window/tab, open your TrepStar project.
  • Scroll down to the "Data burned to disc" section and right-click paste that URL into the form.  Scroll down to save the form. cdDVDfulfillment FAQ Help and Search

FAQ Help & Search
We produce your CD or DVD at order time.
These "On Demand", "Just in Time", "one off", "short run", CDs or DVDs will be mailed directly to your customers within 24 hours, and shipped to anywhere in the world.