Saturday, December 31, 2016

Use HTTPS on the TrepStar Cart Settings

Within the TrepStar Cart settings section in your TrepStar account, you can add custom HTML in the head, body, and footer sections of the TrepStar purchase page (buy now buttons / cart page).

Many people choose to include logo images, css, js, and any other valid HTML.

However, you must use https for any outside references, otherwise your customers will think that the purchase page is not secure!  They probably will not purchase from that page and certainly your sales will be lower than they could be.

If you've added http:// instead of https:// to any of the TrepStar custom HTML sections, you'll see a warning like this:
WARNING: HTML in this section should only include links to secure servers. We found a reference to http:// in this section. It should be changed to https:// Otherwise, users will see an insecure icon by the URL on their browser and will be hesitant to purchase. This is necessary for all references (images, js, css) etc. Use Amazon S3 if you don't have https on your server.

If you see that warning, you should modify your links.   If you do not, your customer will see warnings like this (example from FireFox):

Even though you know your page is safe, your customer will not.  Here is more information about this issue.

Change your references to https://   If you don't have https on your server, use amazon s3.

Look at this video explaining how TrepStar publishers may publish their large DVD iso files to Amazon S3 or to the TrepStar FTP page, but you can use the FREE amazon S3 service to upload and reference your image and other files via secure server.   Amazon S3 files are capable of  being served securely (https).    Once you have your files on S3, make them public, copy the public URL (which will be https) and use that in your cart settings on the TrepStar account.

Friday, December 23, 2016

Upload your large DVD iso or zip files to Amazon S3

TrepStar does allow you to upload your large DVD iso or zip files to our free trepstar ftp folder, but if you would rather have more control, use AmazonS3.

Using Amazon S3 simple storage:

Click HERE to see a our video explains how you use Amazon S3, and how you make your .iso or zip file public and link it to your TrepStar project:

  • There will be exactly one file per TrepStar project disc.  Here is some more information on preparing files.
  • Locate your  iso (or zip)  file on AmazonS3 (I'm assuming iso or zip file).  \
  • Right click on it and "Make Public".
  • Right click on it again to get "properties". 
  • You should see the public URL which will look something like. 
  • Right click on that URL and choose copy link location.
  • In another browser window/tab, open your TrepStar project.
  • Scroll down to the "Data burned to disc" section and right-click paste that URL into the form.  Scroll down to save the form.

Saturday, July 16, 2016

Updated Site Design

We've updating the look of the TrepStar site as well as made the publisher account admin area easier to use.

Monday, May 9, 2016

Retail Purchase page buttons improvements

We've recently updated the retail order purchase page with new enhancements.  If you use the TrepStar retail order pay now buttons, the payment process has been improved with new links to the "cart" and ways to easily edit customer inputs after they've entered some data.  The cart behaves more like other eCommerce checkout processes.

Monday, March 10, 2014

Burn Testing delays or expected wait times

Burn testing will be done for new or changed products.   Once a product is ordered, it may be up to 3 business days before it's burn test approved  when things go perfectly.  If there are problems, it could be longer, but we will notify you.   If you order on a Thursday, it may not be burn test approved until Monday.  There is nothing you can do to speed the process.  All products are accounted for.  All projects requiring burn testing are tested.  All products that have burn problems are marked inactive and you will be notified by email.

The burn testing step is just one more thing we do during the course of normal manufacturing procedures:

1) You order a product

2) We manufacture normally along with all other products.

3) We look at a log of all projects that require burn testing and take a look at those which are burned to special test machines. We may take an extra business day to test and ship those (compared to normal orders).

4) There is no reason to get worried if it's taking 3 or 5 days.  We do burn tests on business days only (Monday - Friday)  For more information, click here and scroll to the bottom section about Burn Test Verification status

Keys: Burn testing, burn test approval, delays in burn testing

Monday, March 3, 2014

Is a mac .CDR file an .ISO file?

Is a mac .CDR file an .ISO file?  Yes

Make a disc image from your mac.  It will be named a .cdr file. 

Rename the file to .iso

Upload it to the free TrepStar public FTP folder

Set the URL in your TrepStar Project.

Wednesday, February 12, 2014

Shopping carts and integration

As a new publisher of cds, dvds, books, or whatever you sell, you usually need to pick a shopping cart ecommerce solution to handle the purchase transactions.

You can use the TrepStar buy now buttons, but if you would prefer to collect the money yourself and have the orders automatically go into TrepStar, you need to pick, or switch to a shopping cart that makes this easy.

We have done a lot of research and have taken a poll of the most popular and useful shopping carts.  TrepStar officially recommends 1Shopping Cart.

  1. They are very feature rich and well trusted
  2. They integrate easily with TrepStar so orders taken on your site though the 1ShoppingCart system automatically submit orders to TrepStar so you do not have to manually fill out the TrepStar order form.
1Shopping cart offers a free trial. cdDVDfulfillment FAQ Help and Search

FAQ Help & Search
We produce your CD or DVD at order time.
These "On Demand", "Just in Time", "one off", "short run", CDs or DVDs will be mailed directly to your customers within 24 hours, and shipped to anywhere in the world.