Monday, March 10, 2014

Burn Testing delays or expected wait times

Burn testing will be done for new or changed products.   Once a product is ordered, it may be up to 3 business days before it's burn test approved  when things go perfectly.  If there are problems, it could be longer, but we will notify you.   If you order on a Thursday, it may not be burn test approved until Monday.  There is nothing you can do to speed the process.  All products are accounted for.  All projects requiring burn testing are tested.  All products that have burn problems are marked inactive and you will be notified by email.

The burn testing step is just one more thing we do during the course of normal manufacturing procedures:

1) You order a product

2) We manufacture normally along with all other products.

3) We look at a log of all projects that require burn testing and take a look at those which are burned to special test machines. We may take an extra business day to test and ship those (compared to normal orders).

4) There is no reason to get worried if it's taking 3 or 5 days.  We do burn tests on business days only (Monday - Friday)  For more information, click here and scroll to the bottom section about Burn Test Verification status

Keys: Burn testing, burn test approval, delays in burn testing

Monday, March 3, 2014

Is a mac .CDR file an .ISO file?

Is a mac .CDR file an .ISO file?  Yes

Make a disc image from your mac.  It will be named a .cdr file. 

Rename the file to .iso

Upload it to the free TrepStar public FTP folder

Set the URL in your TrepStar Project. cdDVDfulfillment FAQ Help and Search

FAQ Help & Search
We produce your CD or DVD at order time.
These "On Demand", "Just in Time", "one off", "short run", CDs or DVDs will be mailed directly to your customers within 24 hours, and shipped to anywhere in the world.