Wednesday, October 14, 2009

How long would I advertise that my customer should receive their cd/dvd shipment? How many days does it take to ship?

We tell users 7-10 days.  However, for addresses within the United States, 4 business days is usually enough.  For international mail, up to two weeks is necessary some times.
 
If a customer asks, we reply to them by email.  Depending on how long they have waited, we either send them a "please be patient" email, or assume it's lost and resend them one again (no cost to you).
 
 

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