First of all, we use only the highest quality DVD-R blank media to be compatible with most dvd players. However, even this means some users will NOT be able to play the dvd in every situation. DVD-R is compatible with approximately 99.5% of all dvd players, but of course this means 1 of 200 people may complain the dvd "won't play".
Make sure you inform your customer during the order process that they need a dvd player that can read DVD-R format and to have them check their owner's manual.
If your customer is having trouble, have them look for compatibility by clicking here.
Here is more detailed information on DVD formats in a great article from VideoHelp.com
Make sure you inform your customer during the order process that they need a dvd player that can read DVD-R format and to have them check their owner's manual.
If your customer is having trouble, have them look for compatibility by clicking here.
Here is more detailed information on DVD formats in a great article from VideoHelp.com
Check out our pricing page: Pricing
See our intro video: http://www.trepstar.com/vidintro/intro.html
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