Monday, August 13, 2012

New multi disc cases and Modify Addresses

Important news:

1) We just received a special new shipment of multi disc DVD cases. They are 100% new material which means they are much less brittle and less prone to crack during shipment. In recent years, the quality of the multi disc cases we could buy has declined. We did some research and found a wholesaler that made a special order to their manufacturer. They were able to make us 100% new material cases. You do not have to do anything if you have multi disc sets. We are using these as a replacement to the old ones. There is no additional cost for these.

Furthermore, we're looking into a more high quality, better looking, DVD case for multi disc sets. It will be thicker than a normal DVD case (about twice as thick). It will hold up to 12 discs instead of 6. This new option will be available in a month or two and it will only cost about fifty cents more for this higher quality case.

2) You now may edit your publisher settings and pick the time allowed to modify addresses. In the past, you had 1 hour. Now you can set this up to 10 hours. Login, and click the edit button across the top row of buttons.

3) We are adding a feature that allows your customer to edit their own shipping address. Now, when we process an order, we add a link that allows the end user customer to modify the shipping address. This email is sent when your order is submitted to TrepStar. This allows the end user to make changes to the shipping address before postage is printed (so you don't have to order again at your cost). You can turn this feature on from within your TrepStar Publisher settings. The Edit Link will be available within a few days. When people start using the feature, you will receive email notifications when they do. Login, and click the edit button across the top row of buttons.

Friday, August 10, 2012

Modify order addresses for up to 10 hours.

You may now change the amount of time you have to modify the address data for customer orders.  Historically, we allowed you 1 hour to modify address information for new orders.

Now you can edit your publisher settings and set this from between 0 and 10 hours.   This gives you time to fix addresses when customers contact you about incorrect data.

Login, click the Edit Publisher button and set the amount of time you want to be able to edit customer addresses. cdDVDfulfillment FAQ Help and Search

FAQ Help & Search
We produce your CD/DVD/USB Flash drive at order time.
These "On Demand", "Just in Time", "one off", "short run", CDs or DVDs or USB thumb drive products will be mailed directly to your customers (normally the next business day), in any quantity, and shipped to anywhere in the world with a USPS address.