Monday, March 10, 2014

Burn Testing delays or expected wait times

Burn testing will be done for new or changed products.   Normally, this does not cause delays if the project does not have any errors.  If there are problems, you may need to fix the errors.  We will notify you by email.  

The burn testing step is just one more thing we do during the course of normal manufacturing procedures:

1) You order a product

2) We manufacture normally along with all other products.

3) We look at a log of all projects that require burn testing and take a look at those which are burned to special test machines. We may take an extra business day to test and ship those (compared to normal orders).

4) There is no reason to get worried if it's taking an extra day or two.  Click here and scroll to the bottom section about Burn Test Verification status

Keys: Burn testing, burn test approval, delays in burn testing

Monday, March 3, 2014

Is a mac .CDR file an .ISO file?

Is a mac .CDR file an .ISO file?  Yes

Make a disc image from your mac.  It will be named a .cdr file. 

Rename the file to .iso

Upload it to the free TrepStar public FTP folder

Set the URL in your TrepStar Project.

Wednesday, February 12, 2014

Shopping carts and integration

As a new publisher of cds, dvds, books, or whatever you sell, you usually need to pick a shopping cart ecommerce solution to handle the purchase transactions.

You can use the TrepStar buy now buttons, but if you would prefer to collect the money yourself and have the orders automatically go into TrepStar, you need to pick, or switch to a shopping cart that makes this easy.

We have done a lot of research and have taken a poll of the most popular and useful shopping carts.  TrepStar officially recommends 1Shopping Cart.

  1. They are very feature rich and well trusted
  2. They integrate easily with TrepStar so orders taken on your site though the 1ShoppingCart system automatically submit orders to TrepStar so you do not have to manually fill out the TrepStar order form.

Tuesday, February 11, 2014

Spreadsheet of financials

We sometimes get asked "...I'm wondering if you have a way to download a spreadsheet of all our financials? We need to tally our records for taxes, and I couldn't find an easy way to do that on the Trepstar site."

We don't have financial spreadsheets yet, but you can:

  1. Click the recent orders button (from within your TrepStar account)
  2. Scroll to the bottom
  3. Enter a date range (such as last year)
  4. Click the [] Export search results... checkbox
  5. Make sure to check the [] Pricing Info box.
  6. The search results could be copied and pasted into your spreadsheet.  From there you can add column totals etc.


Sunday, February 9, 2014

Upload ALL of your files to TrepStar Free of charge.

As of 11/11/17 you can directly upload any size file directly to the TrepStar project using the green upload button.

You may also use our public ftp folder: You may create your dvd .iso or .zip file, and upload it via FTP to TrepStar free of charge.

1)  Create the ISO image file of your DVD
2) Learn how to access the TrepStar FTP Folder

It's best to upload your .jpg artwork to the TrepStar project and if you have a CD project, upload the .zip, .exe, or .gi content directly to the TrepStar project.

Friday, January 24, 2014

Postage Rates Up Again.

Once again, the U.S. Post Office has raised prices.  The last price increase was January 2013.  The current one goes into affect January 26, 2014.    TrepStar did raise prices to match the postal increases.

We hate to do this but our margins are already so thin that we have to keep up with the post office increases.  Last year, the International rates went up by over 50% on average.  This year, that did not happen for International rates, but for domestic shipments, the average price for shipping went up 25 cents.   Postage on a shipment went up from about $2.45 to $2.70.  

Competition keeps it such that we have not been able to raise our own internal pricing in over 5 years.  In fact, we lowered some pricing last year, and by about 20% in 2011 to keep competitive. cdDVDfulfillment FAQ Help and Search

FAQ Help & Search
We produce your CD/DVD/USB Flash drive at order time.
These "On Demand", "Just in Time", "one off", "short run", CDs or DVDs or USB thumb drive products will be mailed directly to your customers (normally the next business day), in any quantity, and shipped to anywhere in the world with a USPS address.