Wednesday, July 24, 2013

Drop ship to Amazon. Restock for Amazon Advantage

On the TrepStar order form, there is a section where you can email an attached document to TrepStar.  We will print that document with your order for a small fee.  Login, click the order form, and scroll near the bottom.

Otherwise, Amazon will accept your package if you follow these instructions:

Amazon will ask you to print and include a special label and enclosure when sending product for amazon advantage fulfillment services.  We can do that for you (see above).   In actuality, it's what they would prefer but it is not actually required.  They do accept packages from us.  Just be sure to include your PO#.

Many of our customers send product to Amazon.  None of these packages have been returned to us!

Simply list your PO# as part of the address and include the PO# and any other information in the "special Text" area of the order form.   As long as you order with tracking, you can show that the package was delivered.  Order standard + delivery confirmation, Priority, or Priority-Express  to get tracking.

11/15/19: On our order form, there is a new way to request TrepStar to print your invoice document on that order.  Please open the order form and click on this new section for details.   We will print your document and include it with your order for a fee.


Amazon advantage PO # V1155xxx, LLC Inventory
710 S. Girls School Rd
Indianapolis, IN 46231

Fill out the TrepStar order form which will look similar to this:   Put the PO# in the Name field:

Error #11611, saying "Transaction was blocked by your settings in FMF

If one of your customers is trying to use the trepstar retail order purchase.asp page and they receive the error Error #11611, saying "Transaction was blocked by your settings in FMF it means we can't accept the card for security reasons.  To avoid fraud, we have to limit some foreign cards and also in cases where the zip/postal code does not match the billing address.   The user needs to use a different card, or open a paypal account and purchase via Paypal.

Tuesday, July 2, 2013

Configure your web server to serve .iso and/or .gi files

We accept .iso and .gi DVD and CD disc image files for download.  However, your web server may not serve these by default.  If you plan to load your .iso file to your server, you may need to set your MIME type

.iso and .gi files are of type application/octet-stream

The following example explains how to set this within IIS.  You can also right click to get properties of your web site and click the HTTP Headers tab where you can add mime types to just a single web site.

IIS 6 Example.

To add a new MIME type, please follow these steps:

  1. Log into your server through Terminal Services or Remote Desktop Connection.
  2. Click Start, select Programs, and then click Administrative Tools
    • For IIS 6.0 click Internet Information Services.
  3. In the left column you will see the Server Name.
    • In IIS 6.0, expand the Server Name and then Web Sites to find the domain name.
  4. If you would like to add the MIME type to a specific website, right-click on the domain name and select Properties. If you would like to add MIME types globally to all websites on the server, right-click Web Sites and select Properties.
  1. On the HTTP Headers tab click MIME Types
  2. Click New
  3. Enter the appropriate information:
    • Extension - the file type extension.
    • MIME type - the type of file this extension refers to (view a list of common MIME types).
    • .gi and .iso both application/octet-stream 

You may need to restart the IIS service for the MIME type to begin working.

To restart the IIS service, please follow these steps:

  1. Click Start, select Run, type command to open a command prompt.
  2. Type iisreset and press Enter. This will stop the IIS service and then restart it.
Note: Restarting the IIS service will temporarily suspend the web service and prevent websites from working. The reset should only take around 10 - 30 seconds to complete.

Delete multi product orders

You may delete orders within 15 minutes of placing the order.  You may also delete orders that are on hold.  Login, click recent orders, and you will see a delete button and/or a modify button.  If you do not see those buttons, it's too late. cdDVDfulfillment FAQ Help and Search

FAQ Help & Search
We produce your CD/DVD/USB Flash drive at order time.
These "On Demand", "Just in Time", "one off", "short run", CDs or DVDs or USB thumb drive products will be mailed directly to your customers (normally the next business day), in any quantity, and shipped to anywhere in the world with a USPS address.