TrepStar Tracking Link Email Order Confirmation

Customer Email Notifications:

When you order from TrepStar, by default, a 'Customer Email Notification' is sent.  You can turn this off.  There is a setting within your TrepStar Dashboard Account Settings. 

This is sent when the product is ordered. This email can be configured.  To configure, login to the TrepStar dashboard and click the 'Account Settings' blue button.   Then scroll down to the Customer Email Notifications. From here, there are instructions on how to customize that email.

* Tracking information only becomes available when postage prints which occurs after the order is placed.  Postage prints after the product is ordered based on delays you may set within your Dashboard 'Account' settings.  You, "the publisher", and your customer may modify the address before it's printed (a great feature).  Finally, there are cases when your order is on hold.   We don't send the notification until after the order is paid, and postage printed (at some time later).  

International Example:

Heike  Dradel:

'4 Magic Words Special Edition' (and any other products ordered) will be in the mail on or before 12/05/2018 via U.S. Postal Service First-Class International, Flats.

It will be shipped to the following address:

Heike  Droste

Refflingser Strasse 187, D-58340 Iserlohn GERMANY

The package's First-Class Mail International Customs ID is UM636906111US

To check the delivery status of your package at any time please visit:

https://www.endicia.com/Status/?PIC=UM636906111US

or the U.S. Postal Service's web-site:

http://www.usps.com/shipping/trackandconfirm.htm

Domestic Example:

John Doe:

'ABC Software Suite' (and any other products ordered) will be in the mail on or before 12/05/2018 via U.S. Postal Service First-Class, Package.

It will be shipped to the following address:

John Doe Jr

34310 Lanfranco St.

Los Angeles, CA 90063-2952

The package's USPS Tracking ID is 42090063940011020088190718

To check the delivery status of your package at any time please visit:

https://www.endicia.com/Status/?PIC=940011020088190718

or the U.S. Postal Service's web-site:

http://www.usps.com/shipping/trackandconfirm.htm

Createspace DVD/CD Production is Shutting Down. Moving Accounts to Amazon Media on Demand

It looks as if Createspace is closing down.  Amazon seems to be moving all parts of that business to Amazon Media on Demand.

However, if you used Createspace to order non retail lower cost "wholesale" copies of your CD or DVDs to your address or drop ship them to your other suppliers, it looks like you will not be able to do that with Amazon Media on Demand.

Amazon Media on Demand will let you sell your titles at retail prices, but if you need to order one or many copies to any other address at cost, you can't do that anymore.  This feature of Createspace was useful when you needed extra copies of your product at fairly low prices.  

TrepStar.com CD/DVD/USB on-demand fulfillment service has received several inquiries about this.  Several Createspace customers are moving their CD/DVD titles to TrepStar since our prices are quite low compared to Createspace and TrepStar does not limit how you order your product.   You can still sell your titles on Amazon Media on Demand, but if you need extra copies, or want to sell your titles outside of Amazon, create duplicate projects on TrepStar.com so you can order them when you like (at much lower cost).

TrepStar.com also offers USB on demand since many computers no longer even have CD/DVD drives.  If your CD or DVD is often used on your customers' computer, consider offering a USB title.

KEY: createspace alternative, createspace substitute

Why are my cd track names not showing up in windows media player or iTunes

When you master your audio cd, some track title and other CDTEXT (cd text) data can be burned to the physical audio cd.   IF you mail us this CD for duplication, we copy that CD Text.  Go here for those instructions.

Look here for more details about CD Text

However, not all software or hardware will read or display that CD Text.  For example, the CD Text may get displayed in car CD players or home CD player (if they have a display).  You don't have full control over what is shown (sometimes titles are truncated, or in lower case etc.)

Most computer software that reads your audio CD will compare it to an online database.  It compares parts of a few tracks to identify that CD.  There may be a lot more  information about that audio CD than can be stored in CD Text, and many times, the actual CD Text burned onto the disc is ignored and not displayed even if it's encoded on the physical disc.

Windows Media player, and iTunes normally use lookup databases and often will not even display the CD Text even for discs that it can not find in the database.   It does appear that VLC media player will read and display the CD Text.

There is a very good article that describes all of this here  https://ballmedia.com/why-are-my-cd-track-names-not-showing-up-in-window-media-player-or-itunes/

You should consider submitting your Audio CD to the online databases. Many different media players use different databases – Itunes uses Gracenote. Windows Media Player uses AllMusic.

Create free artwork on Canva.com

Canva.com is a great resource for creating the artwork packaging for TrepStar.com CD/DVD or USB product packages.   CD cases, DVD cases, or USB logo and EcoMailer packaging.

Click HERE to watch the video: Create FREE artwork for TrepSTAR.com using Canva.com

TrepStar API

The TrepStar HTTP gateway accepts data from your software as a get or post request (a webhook).   We have always had a way to submit orders via our HTTP gateway API.

We now have a way to check order status for an order that you've submitted.

Click here: https://www.trepstar.com/http-gateway-api.asp then scroll down to the getOrderStatusByInvoice section

Summary:

 
Retrieve order status from a previously submitted order. 

Your software will initiate an http get or post request (a webhook) to a TrepStar HTTP Gateway URL (https://www.trepstar.com/custdataXML.asp). The response will be in XML format. 

The getOrderStatusByInvoice function will retrieve the status of a previously placed order. The status will contain delivery status, and a shipping tracking id if applicable. Each http call to the service results in a single XML response. 

Input: Invoice used when creating the order (the invoice you specified when ordering). 

output: XML Response 

VLC Media player

If any of your customers are having trouble playing your DVDs or videos, we suggest you have them download and try  VLC Media player.

Sometimes, if you authored your DVD incorrectly, it's possible people will have trouble playing it.  It's best to try VLC media player in these cases to verify the contents of the disc.

Go HERE: https://www.videolan.org/vlc/

Download and install.  Only download from videolan.org

When using VLC, Choose the playback - Title- Title 1.  This should play the video.

Keywords: video, playback, dvd not working, testing, compatibility.

TrepStar announces USB Flash Drive on demand fulfillment

On Demand USB Fulfillment
               
TrepStar is the only custom USB Fulfillment company that is designed so we can offer a minimum order quantity of just one single unit.

We manufacture and ship your product within 24 hours. We've designed our system so our price is low regardless if you order just one, or dozens at a time.

Order only when your customer orders.  Order one, or as many as you like, shipped to any address and manufactured within 1 day!

Regardless of the quantity you order, our prices will be lower than ANY of the competition, and single quantity orders to individual customers for around $10 total including all shipping & handling.


Manufactured At Order Time

Instead of waiting weeks for setup, and paying $500 or more at a time ($10-$15.00 per unit) for 50 or 100 copies of your custom USB Flash, simply order just a single quantity USB thumb drive and we'll manufacture and have your shipment in the mail in 24 hours!

With the TrepStar on-demand custom USB fulfillment service, we don't require a minimum quantity of 25 or more units.

Order just one at a time shipped directly to your customer and we manufacture it on demand.  This is called "one-off" or "just in time" fulfillment.

See Samples